Source: https://tendernation.io/opportunities/01a13cee-5a2c-709c-989c-03e086bbd792/business-telesales-services

awarded GB open procedure Suitable for SMEs

# Business Telesales Services

[The Business Growth Hub Limited](https://tendernation.io/buyers/the-business-growth-hub-limited)

Estimated value

£9,500 to £24,950

Published

5 Oct 2023

Deadline

Closed

16 Oct 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Growth Company has been commissioned as the result of a successful tendering process to support Boost, Lancashire's Business Growth Hub in delivering expert business growth support services under the current UKSPF programme.

The supplier is expected to contact a target list of businesses identified by the Growth Company from Growth Flag data and those referred by other services if appropriate. This will include previous Boost clients and new clients to Boost.

The chosen supplier is expected to:

â&#128;¢ Develop a call script and supporting information for the telesales team.

â&#128;¢ Provide a plan for the telesales campaign.

â&#128;¢ Adhere to industry standards, legal requirements and best practice for telesales calls.

â&#128;¢ Undertake quality assurance monitoring of the telesales process.

â&#128;¢ Act as a data processor for Growth Company under UK GDPR.

â&#128;¢ Generate between 90 and 150 business leads that meet the eligibility / suitability criteria.

â&#128;¢ Record and refer warm leads to the Growth Catalyst team for follow up calls and where appropriate business engagement and project registration.

â&#128;¢ Provide weekly updates throughout the telesales campaign and attend progress meetings/calls.

## CPV classification

Direct marketing services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ad6851bb-5655-4274-9ef2-76801ca281fa)

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[Buyer profile The Business Growth Hub Limited: past awards and live tenders](https://tendernation.io/buyers/the-business-growth-hub-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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