Source: https://tendernation.io/opportunities/01a13cee-4a8e-722c-992f-325457a43546/provision-of-ppg-and-bau-interim-support awarded GB open procedure # Provision of PPG and BAU Interim Support [Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service) Open field Estimated value £439,000 Published 2 Aug 2024 Deadline Closed 22 Jan 2024 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders. The Buyer utilised the one (1) extension option of six (6) months that was included in the original contract, the new end date being 30/1/2025. The scope was changed with suggested improvements to the contract agreed at no additional cost. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/acd31340-67d3-4309-b0bf-d11619ef61f6) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Crown Commercial Service: past awards and live tenders](https://tendernation.io/buyers/crown-commercial-service) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s)