Source: https://tendernation.io/opportunities/01a13cee-2d49-7273-b439-fa7cea00059e/icasework-case-management-for-councillors

awarded GB restricted procedure

# iCasework case management for councillors

[London Borough of Islington](https://tendernation.io/buyers/london-borough-of-islington)

Estimated value

£59,375

Published

6 Mar 2024

Deadline

Closed

28 Feb 2022

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

## About this tender

Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ac33e2b6-67ec-446e-b820-30459d66162e)

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