Source: https://tendernation.io/opportunities/01a13ceb-2c2c-70c9-9268-8b94361541ce/corporate-it-support-services-nhs-humber-and-north-yorkshire-icb

awarded GB open procedure Suitable for SMEs

# Corporate IT Support Services - NHS Humber and North Yorkshire ICB

[NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb)

Estimated value

£2,058,345 to £2,881,683

Published

5 Jul 2024

Deadline

Closed

23 Aug 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.

The service will be required to:

â&#128;¢ Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services;

â&#128;¢ Ensure that Services are supported on a 24/7 basis as appropriate to requirement;

â&#128;¢ Ensure that all systems, and associated infrastructure, are securely operated and maintained;

â&#128;¢ Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;

â&#128;¢ Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and

â&#128;¢ Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Additional information: e-Procurement portal - [atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) ([atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome))

Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -

[atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) ([atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome))

-

contract reference C234500

The closing date for tender responses is 13:00 on 23 August 2024

Read full description

## CPV classification

Computer support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/992416d5-5a5f-4d4f-8006-a398a419e4ed)

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[Buyer profile NHS Humber & North Yorkshire ICB: past awards and live tenders](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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