Source: https://tendernation.io/opportunities/01a13cea-674f-72e8-aaed-0a43749945e7/247-student-assistance-programme

awarded GB open procedure Suitable for SMEs

# 24/7 Student Assistance Programme

[University of Chester](https://tendernation.io/buyers/university-of-chester)

Estimated value

£300,000

Published

15 Jul 2024

Deadline

Closed

14 Aug 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This Award Notice follows the University of Chester seeking tenders for a 24/7 Student Assistance Programme through the UK Open Procedure under the Public Contracts Regulations 2015 and The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.The CPV Codes fall under Schedule 2 Social and Other Specific Services, the 'Light Touch Regime'. The University of Chester is committed to providing a holistic, responsive, and proactive approach to wellbeing and mental health support for our student community. To complement our existing provision within our own Student Services department, and to ensure students have access to wellbeing and mental health support at any time (24/7, 365 days a year), the University of Chester was looking to establish a contract for the provision of both telephone and online wellbeing, counselling, and mental health support. The Service will cover all University of Chester students from enrolment to graduation, which is approximately 14,500 students. This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible.

Please note the values in this award notice have been rounded up and the contract dates include optional extension periods.

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/942c6a15-9f78-4b2c-a61c-be1bf768cb27)

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[Buyer profile University of Chester: past awards and live tenders](https://tendernation.io/buyers/university-of-chester) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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