Source: https://tendernation.io/opportunities/01a13ce9-7124-73be-9b81-9877dfb11cdc/project-to-manage-a-service-management-toolkit

awarded GB restricted procedure Suitable for SMEs

# Project to Manage a Service Management Toolkit

[Police Digital Service](https://tendernation.io/buyers/police-digital-service)

Estimated value

£92,710

Published

10 May 2024

Deadline

Closed

31 Mar 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

A modern cloud-based solution for IT Service Management lays the foundation for digital transformation, which is exactly the direction Police Digital Service (PDS) wish to strive towards. In doing so PDS require the tools to be able to facilitate such a transformation. PDS's current processes are fragmented and aren't captured within in one tool, which is increasing the difficulty to identify and resolve incidents. PDS have procured the ServiceNow platform to streamline and modernise incident and configuration management, this now requires implementation and project managing.

## CPV classification

Systems and technical consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8dce0e37-db7c-438d-a113-93b610fd4269)

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