Source: https://tendernation.io/opportunities/01a13ce8-e82e-7055-9f1f-20159d7d3e6f/the-supply-of-west-midlands-combined-authority-contact-centre-system-and-associa

awarded GB restricted procedure Suitable for SMEs

# The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences

[West Midlands Combined Authority](https://tendernation.io/buyers/west-midlands-combined-authority)

Estimated value

£51,181

Published

13 Aug 2024

Deadline

Closed

1 Jun 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

West Midlands Combined Authority (WMCA) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require access to a wide range of support services.

## CPV classification

License management software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8a656fe1-6c48-42d9-9240-ca7d1f7fad18)

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