Source: https://tendernation.io/opportunities/01a13ce7-af93-73fe-90e2-c06fd2d1ec0f/exploring-digital-disadvantage [Skip to main content](#main-content) awardedGBrestricted procedureSuitable for SMEs # Exploring Digital Disadvantage [OFCOM](https://tendernation.io/buyers/ofcom) Estimated value £68,585 Published 4 Jul 2024 Deadline Closed 13 May 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender This research seeks to take an exploratory, qualitative approach to the topic of digital disadvantage. By talking to people who are - or may be at risk of being - digitally disadvantaged, and hearing more about their lived experiences of accessing and using digital services, we hope to improve our understanding of what policy interventions might be needed to better serve them and consider how we might measure and monitor digital disadvantage over the longer-term. The research should look at experiences of digital disadvantage across sectors we regulate (in particular telecoms, media, news and online safety), considering the gateways and connectivity services that facilitate the consumption of communications by consumers. We are interested in understanding consumer experiences with digital communications services through the lenses of: accessibility, ability, affordability, attitude and awareness. Key research aims are: - To understand lived experiences of digital disadvantage and how these manifest for different people, depending on demographics and personal characteristics. - To explore how these experiences can or might lead to poorer short- or long- term outcomes, and so build understanding of what issues there might be within existing digital services. - To understand how current protections and policy initiatives for consumers and citizens fail to address - or potentially worsen - outcomes. In addition, we want to use the findings of this research to inform how we carry out research with digitally disadvantaged groups, to help us improve Ofcom's research practice in the future. Read full description ## CPV classification Market research services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/8279b74d-40e7-41ea-8ce8-0c1ea4b17119) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileOFCOM: past awards and live tenders](https://tendernation.io/buyers/ofcom)[SectorMore Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Employee Screening Dorset & Wiltshire Fire and Rescue Authority 17 days left 2 Nov 2026](https://tendernation.io/opportunities/01a145df-100b-70ec-8bcc-3630f263230d/employee-screening)[Invitation to Tender- For the provision of viability evidence and assessment of the West Suffolk Local Plan and the introduction of a CIL charging schedule. West Suffolk Council 31 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14503-5763-721c-b887-6f844f9f4360/invitation-to-tender-for-the-provision-of-viability-evidence-and-assessment-of)[BaDC-1727 Retford Buttermarket Food Hall Operator Opportunity Bassetlaw District Council 42 days left 27 Nov 2026](https://tendernation.io/opportunities/01a14503-57cd-73bf-b1f5-a8a4f0713a79/badc-1727-retford-buttermarket-food-hall-operator-opportunity)[Consultancy Services for an Independent Mixed-Use Viability, Market Demand and Development Options Review - Fleetwood Farm, Banks West Lancashire Borough Council 21 days left 6 Nov 2026](https://tendernation.io/opportunities/01a14503-59d8-704e-b46c-727e4a0e571e/consultancy-services-for-an-independent-mixed-use-viability-market-demand-and-d)[UEFA EURO 28 Birmingham Host City - Festival Development Birmingham City Council 21 days left 6 Nov 2026](https://tendernation.io/opportunities/01a14495-7fd3-7021-b8b4-8cbe13597d01/uefa-euro-28-birmingham-host-city-festival-development)[Evaluation specialist Dartmoor’s Dynamic Landscapes programme (natural environment, landscape heritage, culture) Dartmoor National Park Authority 15 days left 1 Nov 2026](https://tendernation.io/opportunities/01a1434c-ece2-7261-8fb5-e68bdb54c1e9/evaluation-specialist-dartmoors-dynamic-landscapes-programme-natural-environme)