Source: https://tendernation.io/opportunities/01a13ce6-b8cc-72ff-97b4-d3e830b4c3fa/corporate-services-itsm-software

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awardedGBopen procedureSuitable for SMEs

# Corporate Services ITSM Software

[Lincolnshire County Council](https://tendernation.io/buyers/lincolnshire-county-council)

Estimated value

£141,000

Published

25 Apr 2024

Deadline

Closed

3 Jan 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

A cloud-based SaaS to provide ITSM software for service desk management of a number of corporate systems.

The suite of online ITSM tools and features is to provide enterprise incident, problem ticketing and management to Local Government, and includes analytics tools and reporting.

Procured via Crown Commercial Services G-Cloud 13 Framework (RM1557.13)

## CPV classification

System management software package

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/7c63d3f3-6229-4009-92b4-06462b3a51fd)

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[Buyer profileLincolnshire County Council: past awards and live tenders](https://tendernation.io/buyers/lincolnshire-county-council)[SectorMore Software packages &amp; information systems tenders](https://tendernation.io/sectors/software-information-systems)

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