Source: https://tendernation.io/opportunities/01a13ce6-82bc-7247-a8ca-1f4d26ef97a3/call-systems-servicing-and-repairs-framework

closed GB restricted procedure

# Call Systems - Servicing and Repairs Framework

[Anchor Hanover Group](https://tendernation.io/buyers/anchor-hanover-group)

Estimated value

£29,000,000

Published

19 Nov 2024

Deadline

Closed

19 Dec 2024

## Who can bid

- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.

## About this tender

Anchor Hanover Group is seeking to establish contracts with up to 4 Providers for the Servicing and Repairs of Warden Call, Nurse Call, CCTV System Maintenance, Access Control, and Door Entry Systems (excluding Automatic Doors).

Contract Overview:

The scope includes maintenance and repair services for a variety of call and security systems, including those from key providers such as Quantec, Tunstall, Appello, Legrand, Intercall, Chubb, and ADT.

Key Requirements:

• Call Systems repairs and maintenance

• Suppliers will be provided with a list of consumables and user-replaceable components to support ongoing function of the above systems.

• An optional dilapidation report and asset tagging within the first 12 months may be required, depending on budget requirements.

• Provision of portable Dispersed Alarm Units (DAU) to maintain critical functions in case of system failure.

• Maintenance of Private Client Networks at specified locations.

Contractual Details:

The contract will follow JCT Measured Terms (2016) with Anchor's standard amendments. It will be for an initial term of 3 years, with options to extend for a further 2 years and an additional 1 year, based on contract performance. The annual spend is estimated at £4.8 million nationally.

## CPV classification

Repair and maintenance services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7b227167-8a90-4a38-b68b-e4beadc353b4)

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[Buyer profile Anchor Hanover Group: past awards and live tenders](https://tendernation.io/buyers/anchor-hanover-group) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance)

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