Source: https://tendernation.io/opportunities/01a13ce4-11f4-70fc-9ba8-ddb2e289b5f8/purchase-of-email-sending-platform

awarded GB open procedure Suitable for SMEs

# Purchase of Email Sending Platform

[The National Museum of the Royal Navy](https://tendernation.io/buyers/the-national-museum-of-the-royal-navy)

Estimated value

£14,500 to £24,000

Published

13 Nov 2023

Deadline

Closed

18 Dec 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard.

NMRN requires the use of a single email-sending platform. The primary functions of this platform will be to:

â&#128;¢ Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign-ups.

â&#128;¢ Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spending (e.g., retail).

â&#128;¢ Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback.

â&#128;¢ Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365.

â&#128;¢ Be able to implement different branding, dependant on the attraction/museum we are informing visitors about.

â&#128;¢ Minimum number of email addresses/subscribers stored within the system is 500,000.

There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future.

The full scope of requirements for this tender can be found within Annex A of the tender documentation.

Clarifications must be sent to  for a response within the clarification period.

Read full description

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/6b79e8a0-41c8-48a5-aa1f-7c22afd4b593)

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[Buyer profile The National Museum of the Royal Navy: past awards and live tenders](https://tendernation.io/buyers/the-national-museum-of-the-royal-navy) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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