Source: https://tendernation.io/opportunities/01a13ce0-cf88-728f-b6d6-bce2baa71b38/interim-it-operations-engineer

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awardedGBrestricted procedureSuitable for SMEs

# Interim IT Operations Engineer

[O F W A T](https://tendernation.io/buyers/o-f-w-a-t)

Estimated value

£36,900

Published

16 Sept 2024

Deadline

Closed

3 Nov 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media &amp; Marketing.

We're on the hunt for an experienced IT Support Specialist. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation.

Key Deliverables / Responsibilities:

### IT Support

- Provide top-tier IT support tailored to the needs of medium-sized organizations.
- Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations.

### Microsoft Endpoint Manager (InTune)

- Deliver support and administration for Microsoft Endpoint Manager (InTune).
- Manage device configurations, updates, and security policies through InTune.

### Desktop Support

- Offer dedicated support for desktop systems, handling software and hardware issues.

### Microsoft/Office 365 Administration and Support

- Administer, manage, and support Office 365 applications and users.
- Address any access, email, or application-related issues within the Microsoft/Office 365 suite.

### SharePoint Support

- Assist with SharePoint administration, permissions, and troubleshooting.
- Ensure optimal performance and user experience within SharePoint.

### Device Support

- Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance.
- Handling Starters, Movers and Leavers - setting up devices and running through inductions as required.

### IT Security

- Uphold IT security best practices across all responsibilities.
- Assist in monitoring and mitigating potential security threats.

Read full description

## CPV classification

Supply services of personnel including temporary staff

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/5705b511-3380-4476-9b7a-42a1804a493a)

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