Source: https://tendernation.io/opportunities/01a13cde-ddf9-725b-b3fa-e7a4f0103c90/cns-ptac-digital-contact-centre-implementation [Skip to main content](#main-content) awardedGBrestricted procedureSuitable for SMEs # CNS PTAC Digital Contact Centre Implementation [NHS South, Central and West Commissioning Support Unit](https://tendernation.io/buyers/nhs-south-central-and-west-commissioning-support-unit) Estimated value £120,000 Published 25 Nov 2024 Deadline Closed 14 Jan 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for consultancy to support the digital implementation of the Patient Transport Advice Centre (PTAC) contact centre, delivered by Care Navigation Services (CNS), to Monstarlab UK Limited. This requirement has been procured via Crown Commercial Services (CCS) G-Cloud 13 Framework Agreement (RM1557.13), Lot 3: Cloud Support. ## CPV classification Information systems or technology strategic review and planning services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/4a5d43ba-1095-4854-883b-ba2b857340de) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileNHS South, Central and West Commissioning Support Unit: past awards and live tenders](https://tendernation.io/buyers/nhs-south-central-and-west-commissioning-support-unit)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[IT services: consulting, software development, Internet and support – System för schema och bemanning Norbergs kommun 11 days left 27 Oct 2026](https://tendernation.io/opportunities/01a14210-018b-700e-b579-75bfe94c60a7/sweden-it-services-consulting-software-development-internet-and-support-s)[IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening Stichting TWijs 38 days left 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)[IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening Gemeente Helmond 19 days left 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor)[Application service providers – Zakup i wdrożenie systemu finansowo-księgowego Bankowy Fundusz Gwarancyjny 59 days left 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi)[Software-related services – Serwis i Rozwój Hurtowni Danych Bank Gospodarstwa Krajowego 5 days left 22 Oct 2026](https://tendernation.io/opportunities/01a14210-01df-709d-bc5a-82015a08cec6/poland-software-related-services-serwis-i-rozwoj-hurtowni-danych)