Source: https://tendernation.io/opportunities/01a13cdc-6a7c-7276-ad75-b0d0f5672da2/framework-agreement-is-for-the-maintenance-service-and-repair-of-automatic-heat awarded GB open procedure Suitable for SMEs # Framework Agreement is for the Maintenance, Service and Repair of automatic heating controls - BEMS Systems. [Durham County Council](https://tendernation.io/buyers/durham-county-council) Estimated value £280,000 Published 12 Aug 2024 Deadline Closed 11 Sept 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Framework Agreement for the Maintenance, Service and Repair of automatic heating controls - BEMS Systems. This Framework is to cover the complete servicing/maintenance & any breakdown repairs of the Heating Plant Automatic Controls & BEMS Systems within various Durham County Council facilities & other managed buildings. The contract is to cover a wide & diverse range of properties, with approximately 250 establishments including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire & rescue stations etc. The Council intends to appoint the successful contractor as number one ranked bidder on the framework. The second placed bidder will be held in reserve. There is a requirement for the successful Contractor to provide unlimited emergency call outs 24-hour, 365 days a year, with agreed guaranteed response times. Initial duration of proposed Framework Agreement is 2 years subject to the right of the Council (at its sole discretion) to exercise its option to extend for an additional overall term of no greater than a further 2 years from the actual end date. Framework will be available for use by Durham County Council & the following additional Contracting Authorities, where they have entered into a Procurement Service Level Agreement (SLA) with Durham County Council: - Academy Schools & Multi-Academy Trusts in County Durham & Darlington, - Maintained Schools in County Durham & Darlington, - County Durham & Darlington Fire and Rescue Service, - Durham Constabulary & the Office of the Durham Police & Crime Commissioner, - Believe Housing - Parish Councils & Town Councils in County Durham. The above list is not exhaustive, however, & in addition to the above the Framework may also be made available to other Organisations, again where these have entered into a Procurement SLA with Durham County Council. An up-to date list of these SLA partners is available on our website at: [durham.gov.uk/dobusinesswithus](http://www.durham.gov.uk/dobusinesswithus) Please access the tender docs for free for full details of specification and requirements via the NEPO Procontract [nepo.org](https://www.nepo.org) ([nepo.org](https://www.nepo.org)) and access the tender using reference DN735418. If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. . • Proactis Supplier Support Helpdesk Ticketing System ([proactis.kayako.com](http://proactis.kayako.com) ) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. • Email () - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk Read full description ## CPV classification Repair and maintenance services of building installations Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/39ff940c-0443-453a-985f-044da2dbc207) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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