Source: https://tendernation.io/opportunities/01a13cda-b278-70b5-bbe3-3a3015ebab7a/cj720-clearing-contact-centre-rm6116-network-services-3

awarded GB restricted procedure

# CJ720 Clearing Contact Centre - RM6116 Network Services 3

[Leeds Beckett University](https://tendernation.io/buyers/leeds-beckett-university)

Estimated value

£342,000

Published

18 Apr 2024

Deadline

Closed

15 Apr 2024

## About this tender

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

## CPV classification

Communication software development services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/2f1c80bd-9a95-4901-af26-c9263b53065d)

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