Source: https://tendernation.io/opportunities/01a13cd8-bc31-728b-81fa-9aa0e041470a/telecare-alarm-scheme-and-carers-emergency-support-service-north-east-lincolns closed GB open procedure Suitable for SMEs # Telecare Alarm Scheme and Carers Emergency Support service - North East Lincolnshire [NHS Humber & North Yorkshire ICB](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) Estimated value £1,623,000 to £2,705,000 Published 17 Sept 2024 Deadline Closed 31 Oct 2024 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Telecare Alarm Scheme and Emergency Carer Support service. The service aims to deliver a comprehensive telecare service which offers advice, information and an opportunity for demonstration of a range of telecare technology available on the market. The provider will promote their telecare service across North East Lincolnshire, to raise awareness of the benefits of telecare in supporting clients, their carers and the wider health and social care system, to facilitate appropriate referral into the service. The Provider will deliver the Carers' Emergency Alert Card providing eligible carers with an emergency 24 hour phone line. This phone line can be accessed by carers, or someone on their behalf, if the carer is experiencing an emergency or personal crisis situation which will prevent them from providing care for a short period of time. The service will be required to deliver: • a lifeline alarm and pendant along with peripherals where necessary to eligible clients to support them to remain independent at home for as long as possible. • a call monitoring service which provides advice, guidance, referral to other services and a robust triage service calling on the most appropriate response to their telecare activations24 hours a day, 365 days of the year. • Welfare/ wellbeing checks along with courtesy calls. • Ongoing monitoring and review of clients and where necessary servicing and repair of their telecare technology. • reassurance and peace of mind to eligible carers' that in the event of a crisis situation an Emergency Plan can be initiated by the provider, to ensure that the cared for person is supported in the carer's absence. The Contracting Authority wishes to establish a single Lead Provider contract for the provision of the service. The service model will include a single provider who will act as the contract holder with the Contracting Authority. It is anticipated that the Lead Provider may deliver the entirety of the service specification or may choose to sub-contract elements that it cannot deliver. The Lead Provider will be responsible for the performance of any such sub-contractor. Additional information: e-Procurement portal - [atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - [atamis-1928.my.site.com/s/Welcome](https://atamis-1928.my.site.com/s/Welcome) ### Contract reference C307472 The closing date for tender responses is 13:00 on 31 October 2024. NHS Humber and North Yorkshire Integrated Care Board (ICB) is acting as the Contracting Authority (and Co-ordinating Commissioner) for the Telecare Alarm Scheme and Emergency Carers Support service - North East Lincolnshire. North East Lincolnshire Council will be party to the Telecare Alarm Scheme and Emergency Carers Support service - North East Lincolnshire contract and as such will be named as Associate Commissioners to the contract. Read full description ## CPV classification Health and social work services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/234a134c-4011-42ca-88f8-f8650b1d7c5e) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS Humber & North Yorkshire ICB: past awards and live tenders](https://tendernation.io/buyers/nhs-humber-north-yorkshire-icb) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [Social work services with accommodation – PROVINCIA DI IMPERIA per conto di PREFETTURA DI IMPERIA -Gara europea a procedura aperta per la conclusione di un accordo quadro per affidamento dei servizi di gestione di centri di accoglienza costituiti da SINGOLE UNITA' ABITATIVE con capienza massima di 50 posti. · Prefettura di Imperia · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-75de-70f5-9f0a-bdfc0ba520b7/italy-social-work-services-with-accommodation-provincia-di-imperia-per-conto) [Medical practice services – Usługi medyczne obejmujące profilaktyczne badania lekarskie (wstępne, okresowe, kontrolne, dodatkowe, sanitarno-epidemiologiczne, badania diagnostyczne, laboratoryjne, konsultacje specjalistyczne) żołnierzy i pracowników jednostek i instytucji z rejonu odpowiedzialności 24 WOG w Giżycku z podziałem na 4 zadania w 2027r. · 24 Wojskowy Oddział Gospodarczy · 15 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a156a9-7d95-70ec-8f76-458d7aa7a9e6/poland-medical-practice-services-uslugi-medyczne-obejmujace-profilaktyczne-b) [Services provided by nurses – servizio ausiliariato · I.N.M.I. Lazzaro Spallanzani · 26 days left · 14 Nov 2026](https://tendernation.io/opportunities/01a156a9-6516-7347-a350-180d3a55908e/italy-services-provided-by-nurses-servizio-ausiliariato) [Social services – Prestations d’insertion sociale et professionnelle par l’emploi de personnes rencontrant des difficultés d’accès ou de maintien dans l’emploi. · Mairie de Suresnes · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-63f0-7244-b886-26f1f32ff13b/france-social-services-prestations-dinsertion-sociale-et-professionnelle-pa) [Welfare services for children and young people – Einrichtung, Organisation und Betrieb einer Ganztagsferienbetreuung · Landkreis Diepholz · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7b3c-72d6-bf80-e1ddde45aeec/germany-welfare-services-for-children-and-young-people-einrichtung-organisa) [Social work and related services – Concesión servicio gestión residencia tercera edad · Ayuntamiento de Caparroso · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-896a-71b6-bdd0-bbc0602642c8/spain-social-work-and-related-services-concesion-servicio-gestion-residencia)