Source: https://tendernation.io/opportunities/01a13cd8-031e-70a8-8ceb-4536bc2ed72d/information-advice-and-guidance-service

closed GB open procedure Suitable for SMEs

# Information, Advice and Guidance Service

[London Borough of Croydon](https://tendernation.io/buyers/london-borough-of-croydon)

Estimated value

Not stated

Published

30 Sept 2024

Deadline

Closed

30 Oct 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The London Borough of Croydon (the Council) is seeking to engage providers for the provision of Information, Advice and Guidance.

The aim of a universal IAG service in Croydon is to improve and protect people's wellbeing, prevent problems from worsening and turning into crises, and reduce residents need for other services.

The Service will do this by providing high quality, free, independent, impartial and confidential advice, open to all Croydon residents across a range of topics.

The Provider will offer services to include:

o General, accredited information and advice

o General casework

o Specialist casework

o Advocacy

o Research and campaigns work

o Financial capability work

o Digital training

o Volunteering opportunities

o Legal advice

Subject areas covered include but are not limited to:

o Welfare benefits

o Debt and money management

o Housing and Homelessness

o Employment issues

o Immigration

o Discrimination

The full scope of the contract requirements are provided in the Service Specifications, which form part of the Tender Documents.

The Contracts is for a period of 2 + 1 years (the Term).

This procurement is in line with PCR2015 the open process.

The required Services are being procured via a competitive tendering process and will run electronically via the Croydon Tenders Portal. All communication throughout the tender process will be via London Borough of Croydon E-Procurement Site - Home (in-tendhost.co.uk).

Additional information:

To register your interest in this opportunity please go to [in-tendhost.co.uk/croydontenders/aspx](https://in-tendhost.co.uk/croydontenders/aspx/)

Delivery Notes

### Croydon

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1e8aea41-c399-4212-a0fb-264136e289a6)

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[Buyer profile London Borough of Croydon: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-croydon) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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