Source: https://tendernation.io/opportunities/01a13cd6-4deb-72fe-8f6f-75fcc08a9d58/escalation-management-tool-3-months closed GB open procedure Suitable for SMEs # Escalation Management Tool - 3 Months [Midlands & Lancashire C S U](https://tendernation.io/buyers/midlands-lancashire-c-s-u) Estimated value Not stated Published 24 May 2023 Deadline Closed 16 Jun 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### THIS OPPORTUNITY HAS NOT BEEN AWARDED The Escalation Management Solution (EMS+) is a tool developed by the MLCSU Regional Capacity Management Team (RCMT). The tool provides an 'at a glance' geographical presentation of escalation status across ICS's to measure pressures at strategic, tactical and operational levels, and effectively co-ordinate patient flow. Updated at a minimum of twice daily by each service provider, EMS+ delivers a detailed and accurate description of the level of pressure in all organisations delivering urgent care services to create a whole system picture, along with bed availability reporting on Care Homes, Community Services, Social Care and Mental Health on a daily basis. Real time decision-making is made possible using live data flows of information from A&E departments and the ambulance services. Armed with the relevant data, senior managers and directors are able to make informed decisions that can result in a more efficient use of resources and, ultimately, better care for patients. The tool is accessible 24/7 through an intuitive web portal and mobile app. MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome) Additional information: To view and bid please register on the atamis procurement portal: [health-family.force.com/s/Welcome](https://health-family.force.com/s/Welcome) Read full description ## CPV classification Networking developers' software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/138a8a70-af3b-48ab-8a8b-bafe4b8e32c3) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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