Source: https://tendernation.io/opportunities/01a13cd2-c5a0-7242-be53-cd2512dcc6e4/covid-19-vaccinations-programme-vaccinations-helpline-service-call-handling awarded GB open procedure # Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling [NHS England](https://tendernation.io/buyers/nhs-england) Estimated value Not stated Published 29 Mar 2023 Deadline Closed 18 Feb 2022 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The service provision is for an inbound call centre service, including telephone platform, call handlers and CRM system alongside telephony support services for the delivery of the COVID-19 Vaccination Helpline which will provide help and support to members of the public seeking advice and information about COVID-19 vaccination; and provide an alternative to the online booking service for vaccination appointments at mass sites only for citizens who do not wish, or are unable to use the on-line National Booking System use the 119 telephone number and telephony routing and solutions which support the 119 and COVID-19 Response Service (CRS). The service works in support of the National Vaccine Data Resolution Service, (VDRS) and Covid Pass and Medication Exemptions. ## CPV classification Telecommunications system Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/fd843375-816a-468d-b0c3-36fc8961da4e) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS England: past awards and live tenders](https://tendernation.io/buyers/nhs-england) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Network equipment – DNS - Firewallová a NGFW řešení a související služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-2821-72c5-9be3-f18d626fe0ee/czechia-network-equipment-dns-firewallova-a-ngfw-reseni-a-souvisejici-sluz) [Network equipment – revitalizacija sigurnosne I mrežne infrastrukture FAZA II -2026 · PLINACRO d.o.o. · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-2a2f-71ae-813f-c6a525a7b2ef/croatia-network-equipment-revitalizacija-sigurnosne-i-mrezne-infrastrukture) [Network infrastructure – INFRASTRUCTURA FIBRA OPTICA · Ministerul Apararii - Unitatea Militara 02133 · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-1383-70c0-a453-3a8ce5edfb88/romania-network-infrastructure-infrastructura-fibra-optica) [Network equipment – Zakup urządzeń umożliwiających uruchomienie modeli sztucznej inteligencji · Komenda Główna Policji · 9 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15183-1c3f-7180-bda2-39e35856c903/poland-network-equipment-zakup-urzadzen-umozliwiajacych-uruchomienie-modeli) [Network infrastructure – Rahmenvereinbarung zur Lieferung und Service von HPE Server-, SAN und Speicherstrukturen · Charité - Universitätsmedizin Berlin · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-c512-72a8-abeb-a947b01f1c4c/germany-network-infrastructure-rahmenvereinbarung-zur-lieferung-und-service) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-2c8e-7273-967c-c73da289ab4d/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p)