Source: https://tendernation.io/opportunities/01a13cd2-9ddf-71f4-a65a-7417d7eb274b/customer-satisfaction-survey

closed GB open procedure Suitable for SMEs

# Customer Satisfaction Survey

[East Suffolk Council](https://tendernation.io/buyers/east-suffolk-council)

Estimated value

Not stated

Published

10 Feb 2023

Deadline

Closed

3 Mar 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.

Additional information:

The tender documentation is free to access on the following link.

[in-tendhost.co.uk/eastsuffolk](https://in-tendhost.co.uk/eastsuffolk)

Is a Recurrent Procurement Type? : No

## CPV classification

Customer satisfaction survey

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/fc961df1-1e39-498f-8295-52be2d592983)

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[Buyer profile East Suffolk Council: past awards and live tenders](https://tendernation.io/buyers/east-suffolk-council) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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