Source: https://tendernation.io/opportunities/01a13cd2-29a5-725d-9bac-8c84e8d7636e/2324-0087-corporate-case-management-and-complaints-system

awarded GB negotiated without publication procedure

# 2324-0087-Corporate Case Management and complaints System

[Islington Council](https://tendernation.io/buyers/islington-council)

Estimated value

£164,250

Published

30 Nov 2023

Deadline

Closed

30 May 2023

## About this tender

to procure a new corporate corporate case management system, In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/fa00ef9f-9e2a-4977-a7fa-88a613fe6faf)

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