Source: https://tendernation.io/opportunities/01a13cd0-c547-729a-998e-33f964a89e3d/nwl0137-provision-of-hospital-to-home-services-in-kensington-and-chelsea-westmi pending GB open procedure Suitable for SMEs # NWL0137 Provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham [NHS North West London Integrated Care Board](https://tendernation.io/buyers/nhs-north-west-london-integrated-care-board) Estimated value Not stated Published 30 Mar 2023 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender NHS NW London ICB requires the provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham starting 1 April 2023. The aim of the service is to help people safely discharged home where they do not have a carer/ someone (e.g. family) who can look after them & they do not fall under statutory services remit but require support. This is generally for patients at risk of re-admission who would benefit from support at home. Patients will need practical & emotional to help them settle at home & reduce the risk of them being readmitted into hospital. The service is currently being delivered by British Red Cross. The future service is required for a period of up to 2 years (1 year + extension option of 1 year), from 1 April 2023. If British Red Cross is the only capable provider, the ICB intends to award a further contract for up to 24 months from 1 April 2023 (estimated value £409,766, NHS Standard contract (shorter-form). Service users would include residents registered with a Kensington and Chelsea, Westminster and Hammersmith & Fulham GP, over 60 years of age, deemed medically optimised, at risk of re-admission & who would benefit from extra support at home. The provider must: -Accept 87-93 referrals per borough per quarter, support 348-372 vulnerable older people per borough annually -Provide 4 home visits (unless preference by phone) -Support patients for 4 weeks -Complete initial visit within 48 hours of discharge -Ensure that 70% of service users are not re-admitted within 28 days of discharge from hospital -Report health & well-being improvements of service users & report on bed days saved in line -Make referral to statutory services where required -Have strong relationships with Imperial & ChelWest Support offered: -Shopping/food in fridge -Preparing meals/ drinks -Basic housing issues support (such as hoarding & light essential cleaning) -Topping-up gas & electricity meters -Signposting to voluntary & community services -Providing non-specialist support, inclusive of homeless patients, by helping them to access relevant services -Providing & or signposting to income/benefits advice -Providing emotional support settling at home -Supporting isolation & lack of social networks The ICB is committed to assess the needs of the service users & consider how it needs to secure the needs of the people who use the services, & improve the quality & efficiency in the provision of the services including through the services being provided in an integrated way. Kensington and Chelsea, Westminster and Hammersmith & Fulham based capable providers may come forward by 17:00 on 13th April 2023 to engage with the ICB. In your response to this opportunity, please advise your interest & demonstrate capacity & capability to deliver this service via: Read full description ## CPV classification Health services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/f12f40a4-9883-4ade-b9bc-c7100849e394) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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