Source: https://tendernation.io/opportunities/01a13cca-5d8c-72bc-b8be-0aa81a38d735/provision-of-support-desk-training-and-out-of-hours-triage-for-resiliencedirect

awarded GB open procedure

# Provision of Support Desk, Training and Out of Hours Triage for ResilienceDirect

[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

Open field

Estimated value

£1,000,500

Published

6 Jul 2023

Deadline

Closed

17 May 2023

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The ResilienceDirectâ&#132;¢ team (RD), are seeking a provider for the provision of a dedicated Support Desk, Training and Out of Hours Triage. ResilienceDirectâ&#132;¢ is the UK's free-to-use,secure web based service for all Category 1 & 2 responders, government departments and other key organisations in the UK resilience community to share information during emergency responses, planning and exercises. The service has in excess of 105,000 registered users and comprises of a number of applications.

## CPV classification

Helpdesk and support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c81945ba-c91f-4af1-9f66-0684042da515)

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