Source: https://tendernation.io/opportunities/01a13cc7-6d24-73c6-914c-3ace23837a60/west-berkshire-adult-advocacy-services-award awarded GB open procedure Suitable for SMEs # West Berkshire Adult Advocacy Services - AWARD [West Berkshire](https://tendernation.io/buyers/west-berkshire) Estimated value £2,618,832 Published 10 Oct 2023 Deadline Closed 26 Apr 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Council is tendering a contract for West Berkshire Adult Advocacy Services in two lots: - Lot 1 Healthwatch, NHS Complaints, Learning Disability Partnership Board (LDPB). - Lot 2 Independent Mental Capacity Advocate (IMCA), including Relevant Person's Paid Representative (RPPR), Independent Mental Health Advocate (IMHA), Safeguarding advocacy and Care Act advocacy - Lot 1 The Healthwatch Service for West Berkshire will be the independent consumer champion for patients, all those using health and social care services and carers, as well as the wider public, ensuring that the views and feedback from patients, Service Users and carers are an integral part of local commissioning across health and social care. The work of Healthwatch services in West Berkshire will help to achieve the nationally stated aims of ensuring: o People are at the heart of all health and social care services; o Health and social care outcomes in England are among the best in the world; and there is promotion of the joining up of local NHS services, social care and health improvement. For the purpose of describing the requirements and desired outcomes from the Healthwatch service in this service specification, 'people' and 'local people' refers to all residents in West Berkshire and includes: o Patients and users of health and social care services; o Carers (in their role as carers but also in their own right, about their own treatment / experience etc.); and o Temporary residents (including prisoners, holiday-makers, students, Gypsies and travellers, and children and young people on placement) within West Berkshire. NHS Complaints: the successful Tenderer will deliver services that meet the legal requirements for independent NHS complaints advocacy services as described in the Health and Social Care Act 2012 and any other regulations. Professional staff use advocacy skills to provide practical support and direction to Service Users in order to assist them in finding a resolution to their complaint. The service must: o Focus on empowering and assisting people to go through the NHS Complaints procedure; o Help safeguard the rights of Service Users as set out in both health policy and law; o Empower Service Users to self-advocate as far as they are able; and o Support Service Users to get their views heard. The West Berkshire Learning Disability Partnership Board (LDPB,) will facilitate and have genuine influence and achieve positive change in the lives of people with learning disabilities in West Berkshire. This service will also be responsible for monitoring grants for projects to a predetermined value that support people with a learning disability on behalf of the Learning Disability Partnership Board and West Berkshire Council Social Services. - Lot 2 IMCA (including RPPR) will provide independent support to and represent any individual who is assessed as lacking the capacity to make dec... Read full description ## CPV classification Social work services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/b5d2ccdf-3144-4827-b0af-3680346cb842) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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