Source: https://tendernation.io/opportunities/01a13cc3-cb44-726e-9b45-ce84db02de28/systems-development-partner-to-deliver-enhance-and-support-a-customer-relations closed GB open procedure # Systems Development Partner to Deliver, Enhance and Support a Customer Relationship Management Application [West Yorkshire Combined Authority](https://tendernation.io/buyers/west-yorkshire-combined-authority) Estimated value Not stated Published 18 Apr 2023 Deadline Closed 2 May 2023 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The project will design, procure, and implement a new business to business CRM system that can meet the needs of the Combined Authority (CA) both now and in the future. To support the need of the organisation, the CA has adopted a 'Microsoft first' approach to fit in with the ICT architecture and to align with MCA Digital workstreams. The preference for the new CRM system is for it to sit within Microsoft Architecture, it must be a cloud solution that conforms to the Authority's established technical standards, specifically the application should be scalable, accessible from mobile devices, accessible to a diverse range of users, simple, easy to use and secure. The new system will allow for data integration with our partnering councils as well as providing a platform to record, report and analyse programme activities across the Local Enterprise Partnership (LEP) service. ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/9f2c9c81-911a-46cb-9c8b-58a6be39ac7d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile West Yorkshire Combined Authority: past awards and live tenders](https://tendernation.io/buyers/west-yorkshire-combined-authority) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)