Source: https://tendernation.io/opportunities/01a13cc3-b8dc-7010-b74d-c8db45ae73d9/pre-procurement-market-engagement-questionnaire-for-the-provision-of-customer-co pending GB open procedure Suitable for SMEs # Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions) [Isle of Wight Council](https://tendernation.io/buyers/isle-of-wight-council) Estimated value Not stated Published 20 Feb 2023 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Isle of Wight Council (the Authority) is engaging with Potential Suppliers to seek views and feedback by responding to the information provided and the questionnaire. This is intended to be used to assist the Authority on deciding the next steps for the procurement of Customer Contact solutions which includes Telephony and Contact Centre technologies. Please note that this is not an invitation to tender, it is strictly a Pre-Procurement Market Engagement Questionnaire. The Authority is unclear at present on its preferred route to market or the procurement process that may be utilised. The purpose of the Market Engagement Questionnaire is to: • Help inform and determine our procurement strategy and approach • Assist in the scoping of the requirement • Identify any innovative ideas • Identify options available There are a number of questions within the Market Engagement Questionnaire for you to answer but it is not compulsory to answer all of them. We are happy to receive any feedback you wish to offer. Responses to the Market Engagement Questionnaire imply no commitment on Suppliers to engage in any subsequent procurement process, nor do they confer any advantaged status or guarantee of inclusion in any subsequent procurement process for Suppliers who do respond. The Authority is not committed to carrying out any future procurement process. The Authority reserves the right to withdraw this Market Engagement Questionnaire at any time and is not liable for any costs incurred as a result of Suppliers engaging with this process. Potential Suppliers are asked to answer the questions set out in the questionnaire (section 4 of "Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and the Contact Centre Solutions) for the Isle of Wight Council v2". This can be found on the Council's eTendering Portal ProContact. The link to the eTendering portal is [procontract.due-north.com](https://procontract.due-north.com/) and the reference number is DN652189. Please log in (or register if you do not have a log in) and the questionnaire will be available to download. Please upload your completed questionnaire to the portal by 24th February 2023, 14.00Hrs. Please leave sufficient time to do this, as uploading times can vary depending on the file size. Documents must be uploaded in an Open Document format, and all attachments will ideally be Zipped in to one file. (Tip: Use PDF documents where possible to reduce file sizes). Please note:Organisations can upload / amend their response via the ProContract e-Tendering Portal at any time prior to the submission deadline. The response is secure and only visible to the organisation up until the closing deadline date/time at which point the system is locked to the organisation and contents become visible to the Council. This pre-procurement Market Engagement Questionnaire is a call for information only. The Council will consider the responses received and then consider its options Additional information: 20/02/23 - updated deadline from 20/02/23 14.00hrs to 24/02/23 14.00hrs. 20/02/23 - also updated Questionnaire document name to show v2. Read full description ## CPV classification Radio, television, communication, telecommunication and related equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/9ea86352-a453-438e-b806-cbf2d45e9c8d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Isle of Wight Council: past awards and live tenders](https://tendernation.io/buyers/isle-of-wight-council) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Multimedia equipment – Erstausstattung Medientechnik CPS Dresden - PR1287546-9940 · Fraunhofer-Gesellschaft - Einkauf B12 · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7aee-70da-aebb-7f21e636a57c/germany-multimedia-equipment-erstausstattung-medientechnik-cps-dresden-pr1) [Fibre-optic materials – Fourniture d’émetteurs-récepteurs optiques (SFP Transceivers) utilisés dans le projet KM3NeT · CNRS Délégation Provence et Corse · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-8083-708b-85a8-a2e4827bf193/france-fibre-optic-materials-fourniture-demetteurs-recepteurs-optiques-sfp) [Network equipment – Zajištění konektivity školy – Základní škola a Mateřská škola Krupka, Teplická 400 – opakovaná VZ · Základní škola a Mateřská škola Krupka, Teplická 400 · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-617c-7058-b1a7-e3cbeed9790b/czechia-network-equipment-zajisteni-konektivity-skoly-zakladni-skola-a-mat) [Audio-visual equipment – Veranstaltungs- / Medientechnik · Kreis Steinburg · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-6e64-7187-9c5b-e2105b0716d0/germany-audio-visual-equipment-veranstaltungs-medientechnik) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a156a9-7f20-737a-8dc6-0789e9e53c73/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p) [Communications equipment – Supports de communication visuelle et événementielle pour le département de la Seine-Maritime · Département de la Seine-Maritime · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-8145-726e-bfcd-35d0d93bde45/france-communications-equipment-supports-de-communication-visuelle-et-evenem)