Source: https://tendernation.io/opportunities/01a13cc3-a696-719a-bb09-d8e5fbba62df/harrow-non-emergency-patient-transport-service

awarded GB open procedure Suitable for SMEs

# Harrow Non-Emergency Patient Transport Service

[NHS North West London Integrated Care Board](https://tendernation.io/buyers/nhs-north-west-london-integrated-care-board)

Estimated value

£144,957

Published

18 Jan 2023

Deadline

Closed

31 Oct 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Due to the urgency, a waiver was signed and granted to Harrow community Transport for the Provision of Harrow Non-Emergency Patient Transport Service.

The aim of the service is to safely and effectively transport eligible patients between a place of residence and healthcare setting, in a timely manner, in order that they receive the healthcare that they need.

The Provider of this service will:

â&#128;¢ Ensure that the service is responsive and open to all eligible patients

â&#128;¢ Ensure resilience and continuity of service provision across the borough.

â&#128;¢ Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.

### Objectives

â&#128;¢ Patients arrive on time for their appointments and / or treatments.

â&#128;¢ Patients are picked up promptly following the completion of their appointments.

â&#128;¢ Time spent travelling is minimised, and proportionate to the distance being travelled.

â&#128;¢ The service responds effectively to transport requests made on the same day or at very short notice.

â&#128;¢ Patients receive safe, reliable, considerate and compassionate care whilst using the transport service.

â&#128;¢ Patients are well informed as to the expected time they will be picked up and the likely time of arrival at their destination.

â&#128;¢ Continuous communication and collaboration with system-wide stakeholders.

â&#128;¢ The service will meet the needs of patients seven days per week, including all public holidays.

â&#128;¢ Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.

Read full description

## CPV classification

Health services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/9e331b77-bd8a-444a-8db1-075c2a1ce454)

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