Source: https://tendernation.io/opportunities/01a13cc3-9ed5-700c-9db3-d2091acac21b/operational-data-tools [Skip to main content](#main-content) awardedGBrestricted procedureSuitable for SMEs # Operational Data & Tools [Financial Ombudsman Service](https://tendernation.io/buyers/financial-ombudsman-service) Estimated value £460,845 Published 5 Apr 2023 Deadline Closed 2 Mar 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender The requirement is for a managed service to design and implement solutions to improve the customer journey and increase efficiency across Casework. Central to these are the creation of robust data, proven performance management tools and insightful reporting to drive consistency, visibility, timeliness, and output. The goal is to provide high-quality, scalable, and reliable applications and dashboards that meet the unique needs of the Financial Ombudsman Service. The project will consist of several phases, including requirements gathering, design, development, testing, deployment, and maintenance. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/9df89a54-e129-4e53-890b-0e5ff4b87c59) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileFinancial Ombudsman Service: past awards and live tenders](https://tendernation.io/buyers/financial-ombudsman-service)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[IT services: consulting, software development, Internet and support – System för schema och bemanning Norbergs kommun 11 days left 27 Oct 2026](https://tendernation.io/opportunities/01a14210-018b-700e-b579-75bfe94c60a7/sweden-it-services-consulting-software-development-internet-and-support-s)[IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening Stichting TWijs 38 days left 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)[IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening Gemeente Helmond 19 days left 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor)[Application service providers – Zakup i wdrożenie systemu finansowo-księgowego Bankowy Fundusz Gwarancyjny 59 days left 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi)[Software-related services – Serwis i Rozwój Hurtowni Danych Bank Gospodarstwa Krajowego 5 days left 22 Oct 2026](https://tendernation.io/opportunities/01a14210-01df-709d-bc5a-82015a08cec6/poland-software-related-services-serwis-i-rozwoj-hurtowni-danych)