Source: https://tendernation.io/opportunities/01a13cc2-cdbe-715a-94f7-364ac487c515/oracle-crm-system-support-request-for-information-rfi closed GB open procedure # Oracle CRM system support - Request for Information (RFI) [The University of Manchester](https://tendernation.io/buyers/the-university-of-manchester) Estimated value Not stated Published 28 Apr 2023 Deadline Closed 15 May 2023 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Oracle CRM is the University of Manchester's second instance of Oracle eBusiness Suite. Our Oracle CRM instance is at a version released by the supplier in August 2010 (v12.1.3) and is an on-premises solution. Oracle will no longer be offering Market Driven Support for our version of eBusiness Suite beyond December 2024. It is not technically feasible to disentangle and decommission our Oracle CRM instance by then. Therefore, we are considering using Third Party Support services for the Oracle CRM solution for a period of 3-5 years from December 2023. We wish to understand the type and depth of support services from potential suppliers and this RFI will help the University to better understand available support options. Additional information: Information, formalities and necessary requirements to be met will be set out in the procurement documents, all of which are freely available via the University's procurement portal In-Tend - [in-tendhost.co.uk/manchesteruniversity](https://in-tendhost.co.uk/manchesteruniversity) Is a Recurrent Procurement Type? : No ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/98b6c0b3-0707-4359-b010-5157a4f35795) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile The University of Manchester: past awards and live tenders](https://tendernation.io/buyers/the-university-of-manchester) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s)