Source: https://tendernation.io/opportunities/01a13cc2-6ed8-731b-82e7-e921912eba3a/contact-centre-as-a-service pending GB open procedure Suitable for SMEs # Contact Centre As A Service [Teignbridge District Council](https://tendernation.io/buyers/teignbridge-district-council) Estimated value Not stated Published 6 Oct 2023 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender As part of this ongoing programme of IT system compatibility, Strata are currently working with the specified organisations to review their current Contact Centre needs and requirements and wish to connect with Suppliers and their systems currently available to the Public Sector. Strata are undertaking this Soft Market Test (SMT) to understand system availability, functionality, and digital direction, along with potential associated costs and timescales if change is required. This paper outlines the current usage and potential future requirements of a replacement Contact Centre as a Service solution at the specified organisations. A detailed specification will be developed if the authorities decide to proceed with going to the market and will be released as part of a fully compliant procurement process. ## CPV classification Telecommunications-infrastructure maintenance services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/964ddcad-bab5-440a-a4c5-ec8580b28c9a) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Teignbridge District Council: past awards and live tenders](https://tendernation.io/buyers/teignbridge-district-council) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance) ## More tenders like this [Repair and maintenance services of motor vehicles and associated equipment – Acord cadru – Servicii de reparare si întreţinere a autosanitarelor, de inlocuire a pieselor de schimb uzate aferente acestor autosanitare · Serviciul de Ambulanta Judetean Bistrita-Nasaud · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8ccf-73f8-b1ec-6b8327791788/romania-repair-and-maintenance-services-of-motor-vehicles-and-associated-equip) [Repair and maintenance services of personal computers – Абонаментно и сервизно обслужване на офис техника : компютри, преносими компютри, принтери, скенери, копирни машини, монитори, UPS устройства, модеми, рутери и др., включително доставка на резервни части, материали и консумативи за офис техниката за срок от 12 месеца · ТЕРИТОРИАЛНО ПОДЕЛЕНИЕ "ДЪРЖАВНО ГОРСКО СТОПАНСТВО - КАЗАНЛЪК" · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-c01a-72fa-943e-551c1508bed2/bulgaria-repair-and-maintenance-services-of-personal-computers-abonamentno-i) [Tyre repair services, including fitting and balancing – Gumiabroncs átszerelése, tárolása Bp. gyorsított · Nemzeti Adó- és Vámhivatal · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-0930-720a-9a6f-ef8e900ea245/hungary-tyre-repair-services-including-fitting-and-balancing-gumiabroncs-at) [Repair and maintenance of public conveniences – Störungsbeseitigung an abwassertechnischen Anlagen sowie Betrieb aller Toilettenanlagen · Flughafen Düsseldorf GmbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-4a13-7397-bf03-236020662e33/germany-repair-and-maintenance-of-public-conveniences-storungsbeseitigung-an) [Repair and maintenance services – Calamiteitenwerkzaamheden rioolwaterpersleidingen · Waterschap Noorderzijlvest · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a15183-754c-70bf-bff4-46d38ff6fb78/netherlands-repair-and-maintenance-services-calamiteitenwerkzaamheden-rioolw) [Repair and maintenance services of building installations – maintenance, fourniture et installation d'équipements climatisation et VMC pour les sites du CROUS de Lyon · CROUS de Lyon · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-c231-71f0-84ab-558a39a8c904/france-repair-and-maintenance-services-of-building-installations-maintenance)