Source: https://tendernation.io/opportunities/01a13cc1-e0f7-7293-af1b-69f2607f37b5/cov-family-hub-ai-digital-solution-award

awarded GB open procedure Suitable for SMEs

# COV - Family Hub AI digital solution - AWARD

[Coventry City Council (COV)](https://tendernation.io/buyers/coventry-city-council-cov)

Open field

Estimated value

Not stated

Published

11 Dec 2023

Deadline

Closed

6 Nov 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.

The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.

Please see the Invitation to Tender documents for further information.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/93322991-e131-474d-b56e-6e50c21adf3d)

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[Buyer profile Coventry City Council (COV): past awards and live tenders](https://tendernation.io/buyers/coventry-city-council-cov) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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