Source: https://tendernation.io/opportunities/01a13cc1-6185-7331-a380-e759b8776a6d/provision-of-responsive-planned-maintenance-of-the-warden-call-system awarded GB open procedure Suitable for SMEs # Provision of Responsive & Planned Maintenance of the Warden Call System [Blackpool Council](https://tendernation.io/buyers/blackpool-council) Open field Estimated value £120,000 Published 19 May 2023 Deadline Closed 16 Jun 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Blackpool coastal housing currently have approximately 793 sheltered properties spread over 20 sites within their portfolio (this figure may change as properties come in and out of sheltered management).\\r We require an all-inclusive and fully comprehensive price for the annual maintenance of the warden call equipment associated with all the schemes listed\\r Blackpool Coastal Housing is in the process of replacing the analogue warden call systems with newer digital system over the coming years\\r The annual maintenance of the smoke alarm and rack maintenance cost must be added to the spreadsheet\\r ### The all-Inclusive cost must cover the following items:\\r 24 hour assistance, 365 days per annum including bank holidays\\r ### A 24 hour Emergency Helpdesk\\r A Fault recording helpdesk including remote diagnostic support\\r ### Any associated costs of no access visits\\r Any associated costs due to system failure being a BT line fault or a Mains Power Failure\\r The maintenance of equipment as per instructions provided by product manufacturer and installer\\r The repair or replacement of equipment due to fair wear or tear or failure within, 24, hours of being contacted\\r The repair or replacement of broken catenary wires, cables, connection boxes, brackets and all associated fixings. (Only Aysgarth Court contains catenary wires)\\r BCH holds replacement parts for a majority of their systems located at Dunsop court (any parts used from this store must be replaced)\\r If the systems cannot be repaired a backup solution must be available for a scheme down or, where cables cannot be repaired immediately\\r All cable damage; including underground damage, adverse weather and rodent damage\\r Inspect, test and report on all cabinets and batteries required in a system\\r An Engineer available for Response to Scheme Down or permanently sounding alarms within 4 hours\\r All jobs must be accepted and completed by the contractor on our online portal\\r \\r The initial contract term is 1 year with the option to extend for 2 years Read full description ## CPV classification Miscellaneous repair and maintenance services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/8fe3c487-8b62-48d2-998b-c893decadddd) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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