Source: https://tendernation.io/opportunities/01a13cc0-b695-716e-ad22-be4200decf1f/catering-concession-tender closed GB open procedure # Catering Concession Tender [Royal Air Force Museum Enterprises LTD.](https://tendernation.io/buyers/royal-air-force-museum-enterprises-ltd) Estimated value £5,000,000 to £7,500,000 Published 28 Jul 2023 Deadline Closed 4 Sept 2023 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The contract will run from January 2024 for five years on a fully commercial concession basis wherein the appointed caterer shall pay a percentage of sales turnover to the Museum by way of a concession payment supported by a fixed guaranteed annual sum. The catering contract at the Museum comprises the following interdependent elements: • The main visitor café in Building 52 (which operates and is referred to as the Hendon Kitchen). The building also houses the main kitchen for the public and event catering operations, and the Hendon Kitchen Function Room (also known as the 601 Room). An assisted service operates from the counter. There is a hot counter, as well as refrigerated and ambient display, and most items are taken to the table by customers at the point of payment. A small number of items, such as panini, are produced/heated to order and delivered to the table by servers. • The additional visitor café near the main entrance and adjacent to the shop (referred to as the Hangar 1 Café). This is a high footfall area within the Museum and the café is well situated to take advantage of it at peak times. The café opens from 10:00 to 17:00 at the weekends and during school holidays only although it can be opened during the week in response to demand. • Event Catering referred to as Event Catering Services. There are 14 function spaces available for corporate guests, internal stakeholders, and others to hire in the Museum. These range from purpose built modern conference rooms to historic aircraft halls to outdoor spaces. Some are available during museum opening hours while others such as the aircraft halls can only be used in the evening when the museum is closed to the public. • Event Catering Sales and Marketing. The appointed Caterer will be required to proactively maximise sales in the Catering Facilities. This means identifying target markets, communicating the offer through appropriate effective media to generate leads, showing prospective clients around the site, confirming bookings, managing the diary, and dealing with payments (before delivering the events themselves). To deliver this requirement, the Caterer is expected to maintain a sales and marketing presence at site. It is expected this will comprise a Sales Manager at a minimum, plus such additional team members as the Caterer believe necessary to unlock the potential of the site. Read full description ## CPV classification Canteen and catering services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/8b941b02-325e-48d7-959c-00a55655b507) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Royal Air Force Museum Enterprises LTD.: past awards and live tenders](https://tendernation.io/buyers/royal-air-force-museum-enterprises-ltd) [Sector More Hospitality, catering & hotel services tenders](https://tendernation.io/sectors/hospitality-catering) ## More tenders like this [Restaurant and food-serving services – servicio de alimentacion de pacientes Y explotacion de cafeterias Y maquinas expendedoras EN EL hospital carlos III · Servicio Madrileño de Salud - Hospital Universitario La Paz · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0a30-73a4-a0dd-852a0a5901d8/spain-restaurant-and-food-serving-services-servicio-de-alimentacion-de-pacie) [Canteen and other restricted-clientele cafeteria services – Betreiben der Gastronomie am Obergericht · Obergericht des Kantons Zürich · 45 days left · 2 Dec 2026](https://tendernation.io/opportunities/01a15183-07b9-7163-ad50-671bf619a70d/switzerland-canteen-and-other-restricted-clientele-cafeteria-services-betrei) [Canteen and catering services – Accord-cadre de fourniture et de livraison de repas collectifs et individuels pour les besoins de la Commune d'Etaples-sur-mer · Commune d'Etaples-sur-mer · 16 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a15183-74f2-71cd-80c9-a7bf354a173f/france-canteen-and-catering-services-accord-cadre-de-fourniture-et-de-livrai) [School-meal services – Conception, Conditionnement et la livraison de repas en liaison froide pour le service de restauration scolaire et la crèche municipale de la ville de Ghisonaccia · Mairie de Ghisonaccia · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-062d-737e-8dc7-98577d79df0d/france-school-meal-services-conception-conditionnement-et-la-livraison-de-r) [Retail trade services – DPS for the supply and delivery of Category Partner Supply Services to Trinity College Dublin · Trinity College Dublin the University of Dublin\_336 · 1471 days left · 28 Oct 2030](https://tendernation.io/opportunities/01a15183-1585-726a-ada4-fe9e912ec9a1/ireland-retail-trade-services-dps-for-the-supply-and-delivery-of-category-pa) [Meal-preparation services – Accord-cadre à bons de commande pour confection et livraison de repas en liaison froide destinés au restaurant scolaire dans une démarche de développement durable · Sivu Excenevex - Yvoire · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0bd1-73b5-811e-a05e2619ebcf/france-meal-preparation-services-accord-cadre-a-bons-de-commande-pour-confec)