Source: https://tendernation.io/opportunities/01a13cbd-ef37-72d2-a181-563f671658f0/customer-satisfaction-tracking-services

awarded GB restricted procedure Suitable for SMEs

# Customer Satisfaction Tracking Services

[HM Land Registry](https://tendernation.io/buyers/hm-land-registry)

Estimated value

£732,386

Published

27 Sept 2023

Deadline

Closed

4 Aug 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).

## CPV classification

Market research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7a52a081-5951-4670-ada4-ebd0cc1010ad)

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