Source: https://tendernation.io/opportunities/01a13cbd-550a-7339-a03a-89412b3ea17e/the-provision-of-ict-support-and-maintenance-services-for-dell-hardware

closed GB open procedure Suitable for SMEs

# The provision of ICT support and maintenance services for DELL hardware

[Health & Safety Executive](https://tendernation.io/buyers/health-safety-executive)

Estimated value

£1 to £16,300

Published

14 Nov 2023

Deadline

Closed

24 Nov 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

HSE's IT hardware for its science network is located mainly in Harpur Hill, Buxton. HSE recognises that the majority the kit maybe end of life (EOL) or near to EOL and that varying levels of support may be required for each. Details of the kit are provided in Annex A below. HSE is currently undertaking an IT Modernisation Project and there are plans to migrate the majority of information/assets from the Harpur Hill site to a data centre over the next twelve months, this should result in a reduction in the quantity of kit requiring support. HSE has outsourced its IT service desk provision and the supplier provides first and second line level support to all HSE's IT users via an IT Service Desk. The IT Service Desk will log all incidents and will pass incidents to the appropriate resolving department or third party.

The successful Supplier will be required to work with the IT Service Desk on a day to day basis providing Third line Support. The IT Service Desk will raise the support tickets and calls with the successful service provider.

Additional information: To register on in-tend you need to follow the link below:-

[in-tendhost.co.uk/hse](https://in-tendhost.co.uk/hse)

## CPV classification

Hardware

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7688c47e-213b-4e23-9088-0ff11c5034bd)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Health & Safety Executive: past awards and live tenders](https://tendernation.io/buyers/health-safety-executive) [Sector More Construction materials & structures tenders](https://tendernation.io/sectors/construction-materials)

## More tenders like this

[Plumbing and heating materials – Marché à bons de commandes - fournitures sanitaires et chauffage · La Dinantaise · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a156a9-f550-736d-908b-05a9208859c8/belgium-plumbing-and-heating-materials-marche-a-bons-de-commandes-fournitu) [Construction materials and associated items – fourniture de materiaux et materiels POUR LE centre technique municipal (batiment, voirie, PARC auto, espaces verts) et controles techniques reglementaires POUR vehicules · Mairie de Millau · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a156a9-6495-71e8-ae4c-8d176d16894c/france-construction-materials-and-associated-items-fourniture-de-materiaux-e) [Modular and portable buildings – Lieferung, Installation, Inbetriebnahme einer Recycling- und Sortierstation mit NIR-Technik, bestehend aus: Los 1: Sortierstation mit NIR-Technik, Los 3: Mechanische Recyclinganlage · Hochschule Niederrhein · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-6742-71be-8cda-ad55d5cb484e/germany-modular-and-portable-buildings-lieferung-installation-inbetriebnah) [Partitions – Prequalification Contract 2442 Laminate and steel plate doors and Contract 2431 System walls - The New Aker · Helse Sør-Øst RHF · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-7df1-70ba-83da-fe73ffdd49ba/norway-partitions-prequalification-contract-2442-laminate-and-steel-plate-do) [Cartons – fournitures de conservation · SCN Archives nationales · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-61aa-736d-b1b5-b65c4249b68d/france-cartons-fournitures-de-conservation) [Construction structures and materials; auxiliary products to construction (except electric apparatus) – FOURNITURES D'ATELIERS · RESAH · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-72b1-720c-bda9-978cab93d879/france-construction-structures-and-materials-auxiliary-products-to-constructi)
