Source: https://tendernation.io/opportunities/01a13cbc-b473-72aa-9dac-ae946305bb2d/dwp-strategic-video-channels

pending GB open procedure Suitable for SMEs

# DWP Strategic Video Channels

[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

Often single bidder

Estimated value

Not stated

Published

7 Sept 2023

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Department for Work and Pensions (DWP) is exploring options for Video Calling (Business to Customer) in line with its Digital Strategic Roadmap to deploy multi-channel capabilities providing DWP and its customers with more channels for connecting whilst putting the customer at the heart of the journey. To facilitate this, DWP has an emerging requirement which they would like to explore with the market and understand offerings.

The maturity of our customers' technical capability has been rapidly evolving, and DWP requires a flexible solution that can be used across different lines of businesses. As such, DWP is considering a range of flexible solutions from COTS to bespoke packages.

Suppliers are requested to register their interest by writing to . Please note that a Government Legal Services Mutual Non-Disclosure Agreement (NDA) will need to be signed and returned in order to receive the requirements along with a Request for Information questionnaire. Should a supplier have a pre-existing NDA with DWP then the details will need to be confirmed for validation.

\*\* The deadline for the responses to the RFI is Monday 18th September. Suppliers may still register their interest before this date but no extensions will be granted.\*\*

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/728de75d-e814-419e-b000-6369c280023c)

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