Source: https://tendernation.io/opportunities/01a13cba-d7df-72c9-a3ff-3ae6b39f65e6/request-for-quotation-for-the-provision-of-foi-sar-and-complaints-management-sy

awarded GB open procedure Suitable for SMEs

# Request for Quotation for the provision of FOI, SAR and Complaints Management System

[Leicestershire County Council](https://tendernation.io/buyers/leicestershire-county-council)

Estimated value

£62,400

Published

22 Nov 2023

Deadline

Closed

24 Apr 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:\\\\\\\\r\\\\r\\r

\\\\\\\\r\\\\r\\r

• FOI and EIR requests\\\\\\\\r\\\\r\\r

• Subject Access Requests\\\\\\\\r\\\\r\\r

• Data Incidents\\\\\\\\r\\\\r\\r

• Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries\\\\\\\\r\\\\r\\r

• Corporate Compliments and Comments\\\\\\\\r\\\\r\\r

• Statutory and non-statutory complaints\\\\\\\\r\\\\r\\r

• MP / Councillor Enquiries\\\\\\\\r\\\\r\\r

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7b76d88a-2136-4c27-b44b-7692a0e6df10)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Leicestershire County Council: past awards and live tenders](https://tendernation.io/buyers/leicestershire-county-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

## More tenders like this

[System and support services – SAP Standard Support + Back Maintenance na obdobie dvoch rokov · Železničná spoločnosť Slovensko, a.s. · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-954d-73c0-81ac-1f5c5ea830f6/slovakia-system-and-support-services-sap-standard-support-back-maintenance) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Wide area network services – Erbringung einer WAN-Infrastruktur sowie weiterer Dienste · LOTTO Hamburg GmbH · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-abf6-71bd-a863-0c1e01529da6/germany-wide-area-network-services-erbringung-einer-wan-infrastruktur-sowie) [Maintenance of information technology software – Usluga održavanja informacijskog sustava Kaznene evidencije · Ministarstvo Pravosuđa, Uprave I Digitalne Transformacije · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-ea7b-7106-8a81-051afa7f2539/croatia-maintenance-of-information-technology-software-usluga-odrzavanja-inf) [IT services: consulting, software development, Internet and support – „Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. Плевен“ · ТРОЛЕЙБУСЕН ТРАНСПОРТ ЕООД · 23 days left · 11 Nov 2026](https://tendernation.io/opportunities/01a156a9-752e-72e2-9fcc-3b0ec97760cb/bulgaria-it-services-consulting-software-development-internet-and-support) [IT services: consulting, software development, Internet and support – Utrzymanie w ruchu i rozwój systemu informatycznego SIOEZ w tym prace programistyczne oraz usługi im towarzyszące · Centralna Komisja Egzaminacyjna · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-6358-70a4-99f9-c3f4d782f582/poland-it-services-consulting-software-development-internet-and-support-u)