Source: https://tendernation.io/opportunities/01a13cb3-9e02-7041-a90e-6f76fef039f1/ict13144-assisted-transport-services-booking-and-scheduling-solution

awarded GB restricted procedure Suitable for SMEs

# ICT13144 Assisted Transport Services Booking and Scheduling solution

[Transport for London](https://tendernation.io/buyers/transport-for-london)

Estimated value

£2,307,950 to £3,600,000

Published

17 Jan 2023

Deadline

Closed

4 May 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport.

DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/3a8c7aa6-fd54-4ab5-a756-cd87134c4765)

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