Source: https://tendernation.io/opportunities/01a13cb2-2d1b-722e-acdc-22e6a4a5c6ed/designing-and-running-the-br-mex-pilot-year

awarded GB restricted procedure Suitable for SMEs

# Designing and running the BR-MeX pilot year

[O F W A T](https://tendernation.io/buyers/o-f-w-a-t)

Estimated value

£179,961

Published

1 Aug 2023

Deadline

Closed

5 May 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

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## About this tender

The overarching objective of BR-MeX is to incentivise wholesale water companies to provide an excellent wholesaler customer experience to business customers and Retailers. Ofwat and MOSL are working collaboratively on commissioning a design and research project to develop and pilot the two primary surveys that will measure performance in this area, namely these are:

- B-MeX: A survey aiming to seek business customers' feedback on wholesaler performance through a survey based on a specific customer contact with the wholesaler.
- R-MeX: A survey to seek Retailers' feedback on wholesaler performance.

The primary objective of this project is to design, test and pilot all aspects of the B-MeX and R-MeX surveys in 2023-2024 to ensure the survey methodology is robust for a full-scale shadow run in spring 2024.

## CPV classification

Research consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/31637cad-a72f-4352-ba48-eee752923e81)

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