Source: https://tendernation.io/opportunities/01a13cad-9ecc-727b-b923-ff6d64b44f2e/tfl-95857-customer-satisfaction-surveys

awarded GB restricted procedure Suitable for SMEs

# TfL 95857 - Customer Satisfaction Surveys

[Transport for London](https://tendernation.io/buyers/transport-for-london)

Estimated value

£1,425,000 to £1,900,000

Published

10 Feb 2023

Deadline

Closed

6 Sept 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This contract is for the development and management of Transport for London's Customer Satisfaction Surveys.

This contract has the overall aim of delivering greater insight and business improvements to the organisation and to strengthen the understanding of our customers across the Transport for London (TfL) network. This contract ensures that customer needs are discussed at the highest levels within the organisation and provides focus that customer requirements are considered in all decisions that TfL makes.

A mini competition was competed via the CCS Research and Insights Framework RM6126.

## CPV classification

Research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/14862710-24c6-4ac5-90a9-2456623bcb9d)

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