Source: https://tendernation.io/opportunities/01a13cad-53ed-71e2-916c-ec51e154a64e/beis-consumer-advice-and-information-call-centre awarded GB restricted procedure Suitable for SMEs # BEIS Consumer Advice and Information Call Centre [Department for Business, Energy & Industrial Strategy](https://tendernation.io/buyers/department-for-business-energy-industrial-strategy) Often single bidder Estimated value £356,030 Published 15 Feb 2023 Deadline Closed 9 Sept 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice. The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website. ## CPV classification Postal and telecommunications services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/12be16cf-ca57-4c30-a97d-466ec36a09a9) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Department for Business, Energy & Industrial Strategy: past awards and live tenders](https://tendernation.io/buyers/department-for-business-energy-industrial-strategy) [Sector More Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services) ## More tenders like this [Short Message Service (SMS) services – A notification system for sending SMS and voice messages in the stand-by and crisis support tool. · Direktoratet for samfunnssikkerhet og beredskap (DSB) · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-09c8-72e7-83fd-3e72fdf21eb8/norway-short-message-service-sms-services-a-notification-system-for-sendin) [Postal and telecommunications services – Usługi pocztowe · Kasa Rolniczego Ubezpieczenia Społecznego · 17 days left · 5 Nov 2026](https://tendernation.io/opportunities/01a15183-66c5-716c-a153-f4e0d2c3f2c9/poland-postal-and-telecommunications-services-uslugi-pocztowe) [Postal services – SL 90-26O Postdienstleistungen für den Landkreis Vorpommern-Rügen · Landkreis Vorpommern-Rügen · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-bff1-7115-921b-03d0d8bdc09a/germany-postal-services-sl-90-26o-postdienstleistungen-fur-den-landkreis-vor) [Postal services related to newspapers and periodicals – Procurement of newspaper distribution · Ministry of Transport · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-66f7-7002-b14b-7bfe728ca49a/norway-postal-services-related-to-newspapers-and-periodicals-procurement-of) [Postal services related to parcels – Accord-Cadre pour le transport de documents et colis de moins de 30kg en express · EDF SA · 32 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-6693-737e-ba6c-c2746f617690/france-postal-services-related-to-parcels-accord-cadre-pour-le-transport-de) [Postal services – Postdistribution · Luleå kommun · 22 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15183-116e-72c8-ad0e-902f71a33959/sweden-postal-services-postdistribution)