Source: https://tendernation.io/opportunities/01a13cab-b3c3-71d4-b8c0-49096cf28cbc/ticketing-system-implementation-and-support-partner

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closedGBopen procedureSuitable for SMEs

# Ticketing - System Implementation and Support Partner

[English Heritage-Procurement](https://tendernation.io/buyers/english-heritage-procurement)

Estimated value

£600,000 to £1,100,000

Published

27 Nov 2023

Deadline

Closed

8 Jan 2024

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.

It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.

Additional information:

Full details are available via the In-tend portal - [in-tendhost.co.uk/english-heritage](https://in-tendhost.co.uk/english-heritage). Suppliers will need to register on the portal and login to view documentation via Tenders / Current.

Is a Recurrent Procurement Type? : Yes

## CPV classification

Sales, marketing and business intelligence software development services

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/091062bc-81fb-4cbf-8a1a-0390bf164d9b)

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[Buyer profileEnglish Heritage-Procurement: past awards and live tenders](https://tendernation.io/buyers/english-heritage-procurement)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services)

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