Source: https://tendernation.io/opportunities/01a13ca7-53ce-7206-a76d-aa9951b01ede/cov-revenues-benefits-remote-processing-re-issued-itt closed GB open procedure # COV - Revenues & Benefits Remote Processing re-issued ITT [Coventry City Council (COV)](https://tendernation.io/buyers/coventry-city-council-cov) Open field Estimated value Not stated Published 13 Dec 2022 Deadline Closed 18 Jan 2023 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation. Additional information: Please register via the Council`s e-procurement system - CSW-JETS [in-tendhost.co.uk/csw-jets](https://in-tendhost.co.uk/csw-jets) CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. ### Delivery Notes Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry. Is a Recurrent Procurement Type? : No Read full description ## CPV classification Processing and clearing services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/eb57dd35-8d71-440b-bc9b-1341fbf10280) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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