Source: https://tendernation.io/opportunities/01a13ca7-340f-7107-b48f-e0b331cb2aa8/national-digital-support-evaluation-contract awarded GB open procedure Suitable for SMEs # National Digital Support Evaluation Contract [Ministry of Justice](https://tendernation.io/buyers/ministry-of-justice) Estimated value £250,000 Published 8 Jul 2022 Deadline Closed 30 Mar 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The HMCTS user base is a varied one, and there is a need to support a potentially significant number of users who cannot or will not go online by themselves. The Programme has offered various forms of support, including telephone assistance and face to face assistance, to help these users interact with services in the preferred digital channels. The term for this type of support is Digital Support (DS), and this principle underpins the HMCTS vision of a justice system that is accessible to all. An important aspect of this new service is to undertake a process evaluation which will seek to understand how well the National Digital Support Service and its processes are working for both the users in receipt of support and the organisation providing the support. This will inform decisions for the continuation, and improvement, of the National Digital Support Services. ## CPV classification Research and development services and related consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/eabedd4c-0836-4a7f-9f52-4552f1f5d0cc) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Ministry of Justice: past awards and live tenders](https://tendernation.io/buyers/ministry-of-justice) [Sector More Research & development tenders](https://tendernation.io/sectors/research-development) ## More tenders like this [Included Outside Publication Faith in Nature · Natural England · 17 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a14a29-a2ce-7073-851a-05dd5c86a64c/included-outside-publication-faith-in-nature) [The provision of an online family history service for wales · The National Library of Wales · 33 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a14571-3ab0-72b7-a215-c1db7fc1c138/the-provision-of-an-online-family-history-service-for-wales) [Cymru Can Strategy Review · Future Generations Commissioner for Wales · 23 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a14571-3b47-71a7-b7c4-7d49c6871347/cymru-can-strategy-review) [Sector research for councils to learn from collaborative ICT delivery in local government · Improvement and Development Agency for Local Government (IDeA) · 30 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a14503-584b-7036-bbe3-327b4e51c3c7/sector-research-for-councils-to-learn-from-collaborative-ict-delivery-in-local-g) [Research and development services and related consultancy services – Multiannual FWC on monitoring, research and analysis related to VET and qualifications · European Centre for the Development of Vocational Training, CEDEFOP - European Centre for the Development of Vocational Training · 59 days left · 15 Dec 2026](https://tendernation.io/opportunities/01a14210-1b58-70d6-9e0f-07f8589ea85c/greece-research-and-development-services-and-related-consultancy-services-mu) [Research services – Istraživanja vrsta i staništa u sklopu projekta PKK "Poboljšano upravljanje PPLP" · Javna ustanova Park prirode Lonjsko polje · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a14210-312a-7230-92e1-4783caf49f90/croatia-research-services-istrazivanja-vrsta-i-stanista-u-sklopu-projekta-pk)