Source: https://tendernation.io/opportunities/01a13ca5-0a88-7177-bc63-b98cb31c9369/contact-centre-solution-interim

awarded GB open procedure Suitable for SMEs

# Contact Centre Solution - Interim

[Kirklees Council](https://tendernation.io/buyers/kirklees-council)

Estimated value

£243,299

Published

6 Jun 2022

Deadline

Closed

5 Apr 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Interim, on premise, contact centre solution to deliver current contact centre functionality whilst procurement is undertaken for long term solution.

Direct Award via Lot 13 (Contact centre services) of CCS Framework Agreement RM3808 (Network Services 2).

Extension option (9 months) available on this contract from 16/05/2023 to 15/02/2024

## CPV classification

Information technology services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/dba9196e-4519-4fc9-8899-5116a9de2921)

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