Source: https://tendernation.io/opportunities/01a13ca4-4eb4-70cb-bb0c-f18cdd6355ed/it-bau-proactive-care-support-22-24

awarded GB restricted procedure Suitable for SMEs

# IT BAU Proactive Care & Support 22-24

[Criminal Cases Review Commission](https://tendernation.io/buyers/criminal-cases-review-commission)

Estimated value

£146,000

Published

14 Dec 2022

Deadline

Closed

8 Jun 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4.

â&#128;¢ Service Desk

â&#128;¢ Incident Management

â&#128;¢ Service request management

â&#128;¢ Security Information and Event Management

â&#128;¢ Proactive Care

â&#128;¢ 24/7/365 security monitoring

â&#128;¢ Technical management services

Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/d6638c32-d98a-4d44-9b0f-7e8cba41f509)

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