Source: https://tendernation.io/opportunities/01a13ca4-3356-701d-9b36-741df0e6f20d/managed-ict-support-services

pending GB open procedure Suitable for SMEs

# Managed ICT Support Services

[Hartlepool Borough Council](https://tendernation.io/buyers/hartlepool-borough-council)

Estimated value

Not stated

Published

13 May 2022

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.

Hartlepool Borough Council are a Unitary Authority of approximately 2,000 employees looking to carry out a preliminary soft market exercise to seek input and guidance from the market on potential solutions and options for the provision of full scope, managed ICT support services to the Council, helping to shape the service requirements ahead of initiating a formal procurement process via Restricted Procedure tender.

The Council would like to invite up to 5 providers with proven track records of delivering full scope outsourced ICT services to Local Authorities to attend remote soft market sessions via Microsoft Teams, to provide input to the future procurement so that the resultant contract, and successful service provider, will deliver the outcomes required by the Council.

In Scope Services:

â&#128;¢ Service Integration and Service Management

â&#128;¢ End User Computing

â&#128;¢ Service Desk

â&#128;¢ Hosting and Data Centre Services

â&#128;¢ Application Support and Development

â&#128;¢ Network Services

â&#128;¢ Managed Print Services

â&#128;¢ Procurement of Hardware/Software

â&#128;¢ Project Management

### Actions

Please provide your confirmation of interest in this opportunity and your availability to attend the soft market events to the council by Noon on 20th May 2022 via email to the following email address: 

The council use the ProContract portal to conduct procurements and share information with prospective suppliers, so it is recommended that you register on the portal, if you have not done so already.

For guidance notes on how to register onto the NEPO Portal please follow link below: -

[procontract.due-north.com](https://procontract.due-north.com/SupplierRegistration/Register)

It is the Council's intention to conduct soft market testing in the week beginning 6th June 2022 and invites will be issued by 24th May 2022.

Read full description

## CPV classification

Computer equipment and supplies

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/d5c1bb95-8ff9-45c7-927d-8e00b1c7e38b)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Hartlepool Borough Council: past awards and live tenders](https://tendernation.io/buyers/hartlepool-borough-council) [Sector More Office & computing equipment tenders](https://tendernation.io/sectors/office-computing-equipment)

## More tenders like this

[Display screens – Furnizare, montare și punere în functiune ecrane led și platformă de management afișare conținut aferente tabelei electronice pentru obiectivul Arena Naţională · Municipiul Bucuresti · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a14210-0eb0-73aa-bedf-27d58b7aedab/romania-display-screens-furnizare-montare-si-punere-in-functiune-ecrane-led) [Computer equipment and supplies – Dobava računalniške opreme · SPLOŠNA BOLNIŠNICA DR. FRANCA DERGANCA Nova Gorica · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a1420f-fca6-72cf-8224-cf6d19ff54a4/slovenia-computer-equipment-and-supplies-dobava-racunalniske-opreme) [Computer equipment and supplies – Zakup sprzętu komputerowego z oprogramowaniem · Centralne Biuro Antykorupcyjne · 15 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a14210-0272-7075-8fc0-3fe8319e2575/poland-computer-equipment-and-supplies-zakup-sprzetu-komputerowego-z-oprogra) [Purchase of IT Equipment for PIU Office · Balochistan Irrigation Department PIU · 11 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a1488d-ab0c-700e-a25e-89e15b6537e6/purchase-of-it-equipment-for-piu-office) [Fourniture, installation et mise en service d’équipements solaires pour 32 centres numériques multiservices · Coordination Unit of Niger Smart Villages Project · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a14db4-0829-735a-a241-5d4b86172a15/fourniture-installation-et-mise-en-service-dequipements-solaires-pour-32-centr) [Personal computers – Pensionsversicherungsanstalt - IT-Endgeräte für den Arbeitsplatz samt zugehöriger Dienstleistungen (Rahmenvereinbarung) · Pensionsversicherungsanstalt · 37 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a14210-0f96-7111-85de-b12eeee5057e/austria-personal-computers-pensionsversicherungsanstalt-it-endgerate-fur-d)
