Source: https://tendernation.io/opportunities/01a13ca2-f9fd-73dd-9a78-9ba36aea9e38/application-maintenance-and-support-services

closed GB restricted procedure

# Application Maintenance and Support Services

[DEFRA](https://tendernation.io/buyers/defra)

Incumbent usually keeps it

Estimated value

£184,570,000 to £290,000,000

Published

1 Dec 2022

Deadline

Closed

19 Jan 2023

## About this tender

The AMS Contract will deliver a new AMS service that will:

Proactively monitor and provide alerts for Defra's applications / services

Manage, maintain and support over 250 business critical and non-critical applications that are currently managed by:

IBM under the e-Nabling contract;

Capgemini under the Master Services Agreement for Service Procurement (MSA);

other third-party contracts that will be included in this AMS Contract

On-board, manage, maintain and support new applications developed by:

internal Defra software development teams;

other third-party suppliers where they do not have an AMS capability

Manage Software as a Service (SaaS) and Commercial of the Shelf (COTS) Software

Provide a capability for minor application development work to support enhancements and continuous improvement

Transition applications from IBM, Capgemini and other third-party contracts to the new supplier

De-commission / transition applications where required.

Take on the management of third-party suppliers/licences (currently managed by IBM and Capgemini) for existing applications.

Transform the AMS services to meet the Future Mode of Operation requirements (option to be agreed)

### Ensures application documentation is always current

Support the transition of the AMS services to the replacement supplier (at the end of the AMS Contract) in accordance with an agreed Exit Plan

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/cce7ba0b-6180-4c1f-bc75-3d1b3175260c)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile DEFRA: past awards and live tenders](https://tendernation.io/buyers/defra) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

## More tenders like this

[SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)
