Source: https://tendernation.io/opportunities/01a13ca2-d3b9-708b-b924-8627d7ce7f17/provision-of-library-concierge-and-customer-service-and-facilities-management-se

closed GB open procedure Suitable for SMEs

# Provision of Library Concierge and Customer Service and Facilities Management Services

[The University of Warwick](https://tendernation.io/buyers/the-university-of-warwick)

Estimated value

£0 to £539,500

Published

19 Apr 2022

Deadline

Closed

9 May 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The University of Warwick The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is, to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington.

The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract.

In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal ([in-tendhost.co.uk/universityofwarwick](https://in-tendhost.co.uk/universityofwarwick)).

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

The closing date for submissions is 12:00 midday, Monday 9th May 2022

Additional information:

Please refer to [in-tendhost.co.uk/universityofwarwick](http://in-tendhost.co.uk/universityofwarwick) for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure.

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Funding Type (WEFO or EU) : University of Warwick

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Library management services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/cc017806-7829-41a7-863f-8da2e08d0625)

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