Source: https://tendernation.io/opportunities/01a13ca2-bba9-7175-b857-91e481912ba5/fca-service-desk-and-end-user-compute-euc-services closed GB open procedure Suitable for SMEs # FCA Service Desk and End User Compute (EUC) Services [Financial Conduct Authority](https://tendernation.io/buyers/financial-conduct-authority) Estimated value £105,000,000 Published 9 Aug 2022 Deadline Closed 30 Jun 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Text to be corrected in the original notice: ### Place of text to be modified: II.1.4 Instead of: The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To re Read: The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric Service Desk and EUC solution, with the aim to transform and migrate services to the cloud. The FCA are looking for a Strategic Partner to support its vision and provide high-quality services for the next five years with the option for two one-year extensions (5+1+1). The FCA initially held a supplier day in September 2022 as part of market engagement. The FCA now wishes to continue these market engagement activities either virtually or in person in order to get further feedback on the procurement exercise before the contract notice is published. To register your interest please contact stating your name, organisation and the email addresses of any contacts from your organisation to whom you would like us to share invitations for our supplier events. The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 Read full description ## CPV classification Computer-related management services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/cb438e39-7754-4b73-9779-7a052f4bd065) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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